You don’t set this up. Ava does. Give her your website and she fills in your shop, your services and your prices for you to check. Forward your calls and she starts answering. We estimate about 10 minutes of your time, start to finish.
Keep your numberAva gets her own number, freeMissed calls go to Ava, not voicemailEmergencies marked urgent for youNo per-seat fees
The phone app
Your whole shop, in your pocket.
The same sample shop on a phone. Ava sits at the left of the bar, and every place in your shop is a swipe away. Tap one to see it, or tap Ava to watch her answer.
Home
Ava sums up your day in a line. Then your goals, and what needs you as cards you answer right there.
Pictures of the sample shop in the phone app. The live app is the real one, on the sample shop: nothing you tap there calls, texts or charges anyone.
Watch Ava work
Pick a part of the shop. Watch Ava run it.
Example 1 of 8 · Electrical · 0:28
Ava answers while you work
Maria's kitchen outlets went dead while you were on a job. Ava checks it's safe and books her for tomorrow at 1.
Calls. Every call answered, day and night.
Schedule & live map. The right Service Pro, on time.
Estimates. Price ranges from your price book.
Getting paid. Invoices and reminders until it's paid.
Customers & growth. Reviews, past customers and new work.
Service Pro app. Their day, with Ava riding along.
Ask Ava. Your day and your numbers, in sentences.
Setup. Ava sets up your shop.
Sample shops. The texts in these clips wait in a queue until your number is approved.
The demo shop
Click around. It’s the real app.
Desert Demo Electric is a sample shop with a full week of calls, jobs and money. Every page of the app is in its sidebar: pick one to see it here, then open the live demo to tap Confirm, move jobs and ask Ava.
aestarai.com/desk · Desert Demo Electric, a sample shopOpen the live demo
HomeAva sums up your day in a line. Then your goals, and what needs you as cards you answer right there.
Pictures of the sample shop, with every page in the app’s own sidebar in the phone app, one for each page above. The live demo is the full app: nothing you click there calls, texts or charges anyone.
The tour
Your first day, with Ava beside you.
Right after you sign up, Ava shows you around: what she did before you asked, what needs your yes, and how to ask her anything. Here it is on the sample shop. You’re Tony, the owner; tap his answers to keep going.
aestarai.com/desk · Desert Demo Electric, a sample shop
AESTARAva is on
DDDesert Demo ElectricOwner · TonyAsk Ava or go to…⌘KHomeScorecardInboxNeeds youCallsAva’s activityMessagesScheduleWeekMapTo assignBy Service ProCalendarTeam loadCustomersCare plansWorkEstimatesLeadsPrice bookRemindersMoneyInvoicesCollectionsRegisterGrowReviewsWhere work comes fromWebsiteSocialTeamTime cardsPayrollTeam chatSettingsWhat Ava knowsAva’s phone linePlan & usageAutopilotNotificationsConnections
AvaYour first day10 stops
Good morning, Tony. I’m Ava. Your shop is set up, and I’ve been answering your phone since last night.
Let me show you around your first day. Two minutes, then it’s yours.
Show me
This is Home. One line sums up the day: 3 jobs across 2 Service Pros, about $1,864 on the books.
Under it are your goals: 15 jobs a week, with 14 booked so far, and weekends off. I steer every day toward both.
What needs me first?
Everything that needs you, most important first. Each card is something I already did or lined up; it only needs your yes.
Two to start with. Pat found more work at Dan Ruiz’s, a scorched outlet, and your price book says $165, so that’s the price I filled in. And storms are likely tomorrow afternoon, so I’d move Glen’s rooftop job to Saturday at 2:00. Pat is free then.
Yes to both
Done. And here’s everything I did on my own since midnight: I moved Nina Castillo to Saturday, took Ray Morales’s no-power message at 6:52, and marked Priya’s $400 paid.
Each one says why I did it. If I got one wrong, flag it.
What are you doing right now?
I’m on a call with Owen Hale. He’s asking what a new 100-amp panel costs, so I’m offering a site visit.
Every call lands here with what was said and what I did. Regina Alvarez wants a ceiling fan put in today at 2:00, and Pat is free then. Assign Pat?
Assign Pat
Pat’s on it. Here’s today by Service Pro: Pat at the Ruiz job at 9:00, Sam on Priya’s EV charger at 1:00, and Regina’s fan at 2:00.
Showers are likely from 7:00 tonight, and calls pick up after a storm, so I’d hold 7 to 9 tomorrow morning for urgent calls.
Hold it
Held. Now money: $1,229 is still owed on 2 invoices, none over 30 days, and $436 has come in.
Payroll on Friday the 9th is about $5,400, and only $629 is due in before then. I’d ask for the deposit on the approved job, remind the unpaid invoice and fill next week’s open time.
Ask for the deposit
It’s written and waiting in your queue. Nothing reaches a customer without your tap.
To keep you at 15 jobs a week, I have 3 ideas: postcards to 201 homes near W Main St, a review ask for Priya, and a text back to a caller we missed. Two of them are free.
Approve the 2 free ones
Approved. They wait in your queue until sending is on, and the postcards wait for your yes, since they cost money.
Last thing: I’m on every page. Type in Ask Ava, or tap me and talk. Ask what needs you, who owes you, or where everyone is.
Got it, Ava
That’s your first day: a few yeses from you, and I take care of the rest. When you sign up, I set up your own shop and show you around it.
Pictures of the sample shop, in the app’s own sidebar in the phone app. The clips are the same ones in Watch Ava work.
Hear it for yourself
Hear Ava answer as your shop.
Give Ava your shop’s website. She reads it, learns your services and hours, and answers your phone the way she will on day one. When you hang up, she tells you what she did before you ask.
No shop handy?No website? Try ,,,, or . Nothing is booked, sent or saved.
Talks through your browser’s microphone
Nothing is booked, sent or saved
Calls end after 3 minutes
AAvaReady to answer
“Thanks for calling your shop, this is Ava, the shop’s AI assistant, and calls are recorded. What’s going on?”
She finds your shop. Your services, hours and prices, from your website or the web.
You call her. Be one of your customers. Try a hard one.
She tells you what she did. The job booked, who’s going, and a price range for you to check.
Your phone line
Ava gets her own number, free. You keep yours.
When you go live, your shop gets its own Ava phone number, and there's no charge for the number. Your customers keep calling the number they know, and your phone company passes calls on to Ava's. You choose which calls she answers: every call, or only the ones you can't pick up, like when you're on a job, on another call or after hours.
Every call
Ava answers all of them, day and night, as your shop.
Start here
When you can't pick up
On a job or on another call, the call goes to Ava instead of voicemail.
After hours
When you're closed, the call goes to Ava instead of voicemail.
Change it any time. It's a forwarding setting with your phone company, and we walk you through it when you go live.
More reviews. Easier to find than the shops around you.
Customers pick the shop that answers, has fresh reviews and shows its work. Aestar does that part for you from the day you sign up.
Live
Every call answered
Calls you miss go to Ava, so the caller books with you instead of the next shop on the list.
Live
Reviews from your own customers
Every customer who pays you is asked for a Google review on their receipt, and by text once carriers approve your shop. Every customer, never only the happy ones.
Live
Your own website
Your services, prices, hours and a request form, built from what Ava found when you signed up.
Coming next
A post from every finished job
Ava writes it for Google, Facebook, Instagram and Nextdoor, with no customer names. Posting them for you is next.
Your goals
Tell Ava what you're working toward.
Say a goal in your own words: “$45,000 a month”, “weekends off”, “100 Google reviews”. She says it back with her plan, and where you stand sits at the top of Today, counted from your own invoices, schedule and reviews. Nothing is set until you say yes.
Your goalsExample shop
$45,000 a monthBehind
Billed $30,700 so far this month, on pace for about $43,900.
Weekends off
3 of your last 4 weekends were off. Next weekend is clear.
100 Google reviews
82 of 100 reviews. 18 to go.
Who it's for
Built for the trades. Not for every business.
Aestar is for shops that send someone out to do the work: 47 home-service trades, from HVAC and plumbing to roofing, pest control and house cleaning. Pick yours and Ava starts with what counts as urgent in that trade, and its starter prices for you to check.
Every plan has all of Aestar and every Service Pro. No per-seat fees, no contract. Going live starts a 30-day free trial with a card on file; cancel any time.
Yes. Ava says she's the shop's AI assistant at the start of every call, and that calls may be recorded. Most callers just want to get booked, and Ava makes that quick.
Do I keep my phone number?
Yes. Your number stays yours, and Ava gets her own number, with no charge for it. You choose which calls go to her: every call, or only the ones you can't pick up (on a job, on another call or after hours) instead of voicemail. It's a forwarding setting with your phone carrier, and you can change it any time.
What happens in an emergency?
If a caller mentions a gas or burning smell, smoke, sparks, a carbon-monoxide alarm or anyone hurt, Ava tells them to hang up and call 911 first. Other urgent calls — a leak, no cooling, no power — are marked urgent with the address and a callback number so your team can call right back.
Do texts go out to my customers?
Not until the carriers approve your shop's number. Until then Ava writes them and they wait, marked Queued, and nothing goes out.
Start with one call. Ava takes the next thing off your plate.
You're in charge. Ava asks before anything reaches a customer, and you can switch any step off.
AESTAR
