Security & trust

Your shop's data stays yours.

What we do to keep your shop and your customers safe — and what this page isn't.

What we do

Your shop's data is yours

Each shop's data is tied to the owner's signed-in account. One shop can't see another's jobs, calls or customers.

Calls are disclosed

Ava tells every caller she's an AI assistant and that calls may be recorded.

No card numbers by phone

Ava never takes payment card numbers on a call.

Nothing sent without you

Nothing is texted or emailed to a customer without your yes. Customer texts wait for carrier approval, and customer email is coming next.

Prices only from your price book

Ava quotes your own “starts at” prices. No price on file, no price quoted, and never a discount.

Service Pros see their own day

A Service Pro's app link shows their jobs, addresses, notes and hours. Never the shop's money, approvals, or anyone else's work.

Customers see their own page

A customer's link shows their visits, estimates and invoices. Never your notes, your margins or other customers.

No third-party trackers

This site doesn't load ad pixels, outside fonts or third-party chat widgets.

Signed-in sessions

Sessions use signed, HttpOnly cookies. If a required secret is missing, sign-in fails closed.

This page isn't a SOC 2 report or a penetration-test certificate. When those exist, they'll be linked here. Questions: hello@aestarai.com.