Pricing
From $89 a month. Every plan has all of Aestar and every Service Pro. The plans differ in minutes, setup, updates and support.
Starter: free to set up until November 1. Going live starts a 30-day free trial, card on file, first 100 answered minutes free.
Ava sets you up
$89 / month
200 answered minutes included, then $0.25 a minute.
Setup normally $299 Free Until November 1
Shown as “Shop OS” on your invoice and in our Terms.
We set it up with you
$199 / month
600 answered minutes included, then $0.20 a minute.
Setup with our team: $499 one time
We do it all for you
$349 / month
1,500 answered minutes included, then $0.15 a minute.
Setup with our team: $999 one time
For shops with more than one location or more than 2,000 answered minutes a month: volume minute pricing, one Ava per location on one bill, and a setup plan with our team.
Starter is free to set up until November 1, with no card; after that, its setup is a one-time $299. When Ava starts answering your real line, you get a 30-day free trial with your first 100 answered minutes free. A card on file is required, and $89 a month starts on day 31 unless you cancel. Plus and Premium work the same way at their own monthly price, with setup paid when it starts.
What you'd pay
Most calls Ava answers run two to three minutes. Pick a number close to your busiest month, and we'll show the plan that costs least.
≈ 120 calls at 2.5 minutes each.
The cheapest plan for this many minutes. Plus and Premium also include more help from our team.
In every plan
Every plan includes all of Aestar, for every Service Pro.
What's included
Answers, books, gives “starts at” prices from your price book and takes messages. English.
Every call, with a one-line summary and the full transcript.
Tell Ava a goal in your own words, like “$45,000 a month”, “weekends off” or “100 Google reviews”. She says it back with her plan, and where you stand sits at the top of Today on your phone and computer, counted from your own invoices, schedule and reviews. Her suggestions say which goal they help.
Day, week and map views. Ava books around your Google Calendar.
Customers see and approve estimates on a private page, and pay invoices by card or cash and check.
Each estimate and invoice says when the customer opened their page, like Opened 8:02 AM. Your own look and link previews don't count.
Your services, prices, hours and a request form.
Every customer who pays you is asked for a Google review on their receipt page, and by text once carriers approve your shop. Every customer, never only the happy ones.
Ava already writes a post from each finished job for Google, Facebook, Instagram and Nextdoor, with no customer names. Connecting your Facebook, Instagram and Google opens once they approve Aestar. Then Ava posts once a day, answers 4 and 5 star reviews and easy messages, and leaves anything about money or a complaint for you.
Booking confirmations, reminders, estimates and invoices by email.
Pay links on invoices through Stripe. Customers pay by card and the money goes to your bank. Stripe's standard fee, no Aestar markup.
Confirmations, reminders and on-my-way texts, once your shop is registered with the carriers.
Ava passes the caller to your cell when you want her to.
Ava answers in Spanish when the caller does.
Send each Service Pro their own link: their jobs, the addresses, the notes, Ava and their hours. No money, no approvals, and nothing about anyone else.
A live map of where each Service Pro is, from their own phone, only while they're on the clock and their Aestar app is open. Only the owner sees it. Clocking out stops it, and positions are deleted then or after 24 hours.
Upload a supplier invoice or a photo of it. Ava reads each line, matches it to your price book and offers the new cost where it moved, for you to approve, with Undo.
Show a Service Pro's app link as a QR code and they scan it with their phone's camera. It's the same link as Copy app link.
Questions
Time Ava spends on calls she answers on your line.
Every plan has all of Aestar and every Service Pro. The plans differ in how many answered minutes are included, what an extra minute costs, and how much help you get: on Starter Ava sets you up and you make changes yourself; on Plus we set it up with you and make up to 4 changes a month; on Premium we do the setup and every change for you, with your own support contact.
Extra minutes are billed with your plan: $0.25 each on Starter, $0.20 on Plus and $0.15 on Premium. At 2–3 minutes a call, 200 minutes covers roughly 70–100 calls.
A change to your shop that we make for you: new prices or services, new hours, what Ava says or asks callers, a new Service Pro. On Starter you can make all of these yourself in the app, or have us do it for $49 a change.
No. Add every Service Pro, plus office help and family, at no extra cost.
Starter: not until November 1. Setup is free, and Ava does most of it for you; from November 1 it's a one-time $299. Plus and Premium include setup done with or for you by our team: a one-time $499 on Plus and $999 on Premium.
Setting up your shop and trying the app is free, with no card. Going live starts a 30-day free trial: a card on file is required, the $89 fee isn't charged during the trial, and your first 100 answered minutes are free. Unless you cancel, $89 a month starts on day 31.
Yes, any time, from your billing portal. Cancel during the 30-day trial and you're never charged. After that it's month to month, and cancelling stops the next charge.
Starter is free to set up until November 1. Going live starts a 30-day free trial with your first 100 answered minutes free.