AESTARGas smell near the water heater
Ava tells the caller to get everyone out and call 911 right away.
For plumbing shops
A leak at 10 PM shouldn't cost you the job.
Homeowners with water on the floor call until someone answers. Ava answers every call, marks leaks and backups urgent with the address and a callback number, and books drains, toilets and faucets into real open times.
A Monday at a sample plumbing shopExample day
7:05 AMRunning toiletBooked 11:00
9:48 AMSlow kitchen drainBooked tomorrow
12:20 PMWater heater replacement quoteSite visit booked
10:02 PMWater under the sink, spreadingMarked urgent
Calls Ava handles
Every kind of call, handled the right way.
Active leaks, backups, no water
Ava marks the call urgent and takes the address, what's happening and a read-back callback number.
Drains, toilets, faucets
Ava books a real open time and quotes your service-call fee.
Water heaters and fixtures
Ava books an estimate visit and notes gas or electric, size and location.
An example call
How Ava handles a routine call.
Caller · 9:48 AMMy kitchen sink is draining really slowly. It's gotten worse all week.
AvaSorry about that. Is any water backing up or overflowing right now?
CallerNo, it just drains slow.
AvaOkay. I can have a plumber there tomorrow at 10. The service call is $99, and they'll quote the fix before starting. Does that work?
What Ava did
- Checked for a backup before booking
- Offered a real open time
- Quoted the service-call fee from the price book
- Saved the address and notes for the plumber
Starter price book
Ava quotes your prices. Never a guess.
Setup starts you with a price list for plumbing work. Keep it, change it, or replace it with your own. Ava only quotes what's on your list, as a “starts at” price your tech confirms.
| Service call | $99 |
| Drain clearing (main line) | $249 |
| Toilet repair | $175 |
| Faucet replacement | $225 |
| Water heater install (40–50 gal) | from $1,850 |
Example prices. You set yours during setup.
Questions
What plumbing shops ask.
How much does Aestar cost for a plumbing shop?
$89 a month for the whole shop, with 200 answered minutes included and $0.25 per extra minute. Setup is free. Going live starts a 30-day free trial: a card is required, your first 100 answered minutes are free, and you can cancel before day 31 to avoid being charged.
What does Ava do with a leak?
She asks how fast it's spreading, marks the call urgent, and takes the address, what's happening and a read-back callback number for your team. For a gas smell she tells the caller to get out and call 911.
Can Ava book drain and water-heater work?
Yes. Routine drains, toilets and faucets go into real open times, and water-heater installs get an estimate visit.
Set Ava up for your plumbing shop.
Setup is free, and your starter price book is ready when you sign up.