Schedule

My picks

Free for the whole visit. Not off, and not on another job at that time.
Customer requests. A warranty visit goes to whoever did the original work, and a caller who spoke Spanish to someone who speaks it, when they're free.
Where they already are. Someone already working in that town that day comes first.
The lightest day. Then whoever has the least booked that day.

Settle my routine picks myself when I book a caller, and tell you after: not urgent, not a warranty callback, under $1,000.