Inbox

Desert Demo Electric

Inbox

Inbox

Since 6 PM yesterday I handled 4 of 8 calls and messages, and I'm on a call now. 5 need you, starting with Regina's crew pick and Pat's question. I wrote the replies for you to check.

Needs you · 3

Regina Alvarez · MesaHi, I'd like a ceiling fan put in where my living room light is.Pat is free at 2:00 PM — assign Regina's ceiling fan install?(480) 555-0182Is anyone available this weekend for a light switch that sparks when I flip it?Hung up before I could help. I drafted a text back for you to check.(480) 555-0611Supply house calling about a breaker order. Message taken for Tony.Left you a message. They're waiting to hear back.

Live now

Ava is on a call · 3:00Owen HaleOwen is asking what it costs to replace his old 100-amp panel.
Open call

Handled by Ava · 11

Moved Nina Castillo to Tue, Sep 1 at 10:00 AM · Sam still on itTook a message from Ray MoralesTook a message from Dan Ruiz · on Pat's schedule today at 9:00 AMBooked a visit for R. OkaforAnswered Keisha Brown · wanted an evening visit

and 6 more: 1 booking, 4 answers. See all of Ava’s work

Callers who didn't book

Five callers didn't book in the last week. Three wanted an evening visit, and two were just outside your service area, in Queen Creek.

Weekday visits until 7 PM · Add Queen Creek to your area
Inbox

Regina Alvarez

Mesa · (480) 555-0148 · 1 job
CallProfile
Ceiling fan install · today at 2:00 PMNo Service Pro yet · $285 · 3820 E Brown Rd, Mesa
  1. Call · Today · 7:40 AM · 3 min 17 sec
  2. Regina

    Hi, I'd like a ceiling fan put in where my living room light is.

  3. · · · 4 more lines on the call
  4. Ava

    You're on the schedule for today between 2 and 4 PM. The team will see your notes before they head over.

Booked call

Pat is free at 2:00 PM — assign Regina's ceiling fan install?

Regina Alvarez · Today · 2:00–4:00 PM · 3820 E Brown Rd, Mesa
Regina

“Hi, I'd like a ceiling fan put in where my living room light is.”

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How I run your inbox

  • I answer every call first, and each one lands here with what was said and what I did.
  • I write a reply to every text and website request before you open it. You check it and queue it.
  • Texts to customers start once your number is approved; until then they wait in your queue. Nothing reaches a customer without your tap.
  • Website chat is not on yet. Requests from your website's form land here, and Desert Demo Electric's replies to them are queued too.