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Desert Demo Electric

Reviews

Reviews

Your Google reviews. Ava asks happy customers for one and drafts a reply to every review.

Review average3.3 ★
  • 6 reviews
  • 3 to reply to

Ava3 reviews are waiting on a reply, and I drafted each one. Approve it and it's copied, ready to paste on Google.

REV

Lee K. left 1 star: “Breaker tripped again the next morning. Had to call back.” I drafted a reply.

“Lee, we're sorry that happened. A breaker tripping after a repair deserves a second look at no charge. Please call the shop and we'll put you first on the schedule. — Aestar Team”
Edit
REV

Dana R. left you five stars and called out Sam by name. I drafted a thank-you reply, and a post with the review. Approve both?

“Thanks, Dana. Glad the charger is up and running, and we'll pass your note along to Sam. — Aestar Team”
Edit

Replies stay here until Google is connected.

Your 6 reviews on the desk average 3.3 stars. I ask every customer who pays, once. 3 reviews need a reply, and 2 happy ones could get one too. I drafted every reply. Nothing posts to Google until it's connected.

Average on the desk3.36 reviews
Asked for a review0queued until texting is approved
Ready to ask1paid, not asked yet
Need a reply3+ 2 happy ones

Reply drafted

Lee K. ★☆☆☆☆

“Breaker tripped again the next morning. Had to call back.”

Lee, we're sorry that happened. A breaker tripping after a repair deserves a second look at no charge. Please call the shop and we'll put you first on the schedule. — Aestar Team

Reply drafted

Carlos M. ★★☆☆☆

“The tech showed up an hour late and I had to call twice to get my quote.”

Carlos, you're right, and we're sorry. Running late without a heads-up isn't how we work. We'd like to make it right — please call us at the shop. — Aestar Team

Reply drafted

Morgan P. ★★★☆☆

“Work was fine. I wish I'd gotten a heads-up when the electrician was on the way.”

Thanks for the honest feedback, Morgan. On-the-way updates are something we're adding for every visit. — Aestar Team

Reply drafted

Dana R. ★★★★★

“Sam installed our EV charger in one afternoon and cleaned up after himself. Clear quote, no surprises.”

Thanks, Dana. Glad the charger is up and running, and we'll pass your note along to Sam. — Aestar Team

Reply drafted

Tom B. ★★★★☆

“Good work on the panel. Scheduling took a few days.”

Thanks, Tom. Panel jobs were backed up this summer. We've added capacity so we can get to you faster next time. — Aestar Team

Google isn't connected, so replies don't post from here: approve one and it's copied to paste on your Google profile.

Review asks

  • Priya N.

    EV charger install
    Ready to ask: paid
  • Dana R.

    Left 5 stars
    Thank-you ready
  • Priya S.

    Left 5 stars
    Thank-you ready

How I ask

  • Every paying customer gets the same ask, once. I never pick only the happy ones.

    Always
  • Asks wait in a queue until texting is approved for your number. Nothing posts to Google for you.

    Queued
Queued, not sent
Review requests wait in the queue until texting is approved for your number. Every paid customer gets the same ask, with your public review link. Reviews are never posted for you.
Open Growth

Ava drafts a reply. You approve it and copy it. Nothing posts to Google, Yelp, or Facebook, and no texts or emails go out from here.

To request
1
1★ / 3★
2
5★ thank-you
2
Sending
off

Connect Google Business Profile to post replies.

“Left” means the customer's review is saved here.

After a paid job

Ava asks every customer for a review as soon as their job is paid: the same ask, with your public review link, on their receipt and by text. Three days later she sends one reminder, never a second. Texts wait in the queue until texting is approved for your number. Undo any ask below.

On your phone, search your shop's name on Google, tap Ask for reviews and copy the link. It opens the review box in one tap.

Type what you're looking for, or tap a chip. It only searches your shop.

After a paid job

Queue a review request from Desert Demo Electric.

CustomerJobStatusActions
Priya N.EV charger installpaid · not requested

1-star and 3-star replies

Owner approval only. Nothing posts to Google.

CustomerStarsStatusActions
Lee K.1★Needs your reply
Morgan P.3★Needs your reply

5-star thank-you

Queue a thank-you from Desert Demo Electric. Nothing was sent.

CustomerStarsStatusActions
Dana R.5★thank-you not queued
Priya S.5★thank-you not queued

Dana R.

5★

Sam installed our EV charger in one afternoon and cleaned up after himself. Clear quote, no surprises.

Draft

Lee K.

1★

Breaker tripped again the next morning. Had to call back.

Draft

Carlos M.

2★

The tech showed up an hour late and I had to call twice to get my quote.

Draft

Morgan P.

3★

Work was fine. I wish I'd gotten a heads-up when the electrician was on the way.

Draft

Priya S.

5★

They rewired our 1970s house room by room so we could keep living in it. Professional from start to finish.

Ready, waiting for Google connect

Tom B.

4★

Good work on the panel. Scheduling took a few days.

Draft