AI receptionist

Every call answered, even when you're under a sink.

Ava picks up your shop's line, tells callers she's the shop's AI assistant, and handles the call the way your office would: book the job, answer the question, or take a message worth reading.

Start free Call Ava: (480) 771-6324

Books a service call

Sample shop

Ava

Desert Demo Electric, this is Ava. How can I help?

Maria

Hi, um, yeah. Two of my kitchen outlets just stopped working.

Ava

I can help. Is anything warm, buzzing, or smelling like it's burning?

Maria

Uh, no. They're just dead.

Ava

Okay, good. I have tomorrow at 10 or at 1. Which works better?

Maria

Um, one's better.

Ava

Great. And what's your name?

Maria

It's Maria.

A demo call to Desert Demo Electric, a sample shop in the real Aestar app. Click around the demo shop →

Listen

Hear Ava take the call.

Two calls from our demo shop, start to finish. Or call her yourself.

Books a service call

Demo call · 0:35

Maria's kitchen outlets died, and she calls our sample shop. Ava checks for danger first, offers two open times, takes her name and books her for tomorrow at 1.

Read the call

Ava Desert Demo Electric, this is Ava. How can I help?

Maria Hi, um, yeah. Two of my kitchen outlets just stopped working.

Ava I can help. Is anything warm, buzzing, or smelling like it's burning?

Maria Uh, no. They're just dead.

Ava Okay, good. I have tomorrow at 10 or at 1. Which works better?

Maria Um, one's better.

Ava Great. And what's your name?

Maria It's Maria.

Ava You're booked for tomorrow at one. Thanks, Maria.

Maria Great, thank you!

Moves a booking

Demo call · 0:16

Regina needs Thursday instead. Ava offers two open times and moves the install while she's on the phone.

Read the call

Regina Hi, it's Regina Alvarez. Can I move my ceiling fan install to Thursday?

Ava Of course. Thursday I have 10 AM or 2 PM. Which works better?

Regina Two, please.

Ava Done. You're moved to Thursday at 2. We'll see you then.

Call her yourself

Live demo line

Ava answers our demo line as an example shop. Ask what something costs, or book a time.

Call (480) 771-6324

Books into real open times

Ava checks your calendar before she offers a time and only confirms once the booking has saved. Connect Google Calendar, or let her book straight into your Aestar schedule.

What Ava did on Maria's call

Booked

Asked the safety question first
Found Maria — new customer in Mesa
Offered two open times — she took tomorrow at 1:00 PM
Picked who goes — Pat is already in Mesa that day

You confirm with one tap

The booking lands at the top of your day with who Ava picked and why. Confirm it, or change it, from your computer or your phone.

Open Needs you in the demo shop →

Today in the Aestar app on an iPhone: Maria shared her visit details, and Ava asks you to confirm Pat for her kitchen outlets tomorrow at 1, with her address, gate code, dog, panel and two photos. Example shop.

Quotes from your price book, never a guess

Callers ask what things cost. Ava gives your “starts at” price from the price book you set, and says your Service Pro confirms the final number on site. No price on file means no price quoted.

Price book · Electrical

Example shop

Service callstarts at $129

Outlet or switch replacementstarts at $165

Ceiling fan installstarts at $285

EV charger install (Level 2)starts at from $1,450

200A panel upgradestarts at from $3,650

Ava quotes these as “starts at” prices. No price on file, no price quoted.

Recorded, transcribed, summarized

Every call lands in Calls with a one-line summary, the full transcript and what happened next — booked, message taken, or needs a callback.

Open Calls in the demo shop →

A call in the Aestar app on an iPhone: Ava booked Maria for tomorrow at 1 after checking it's safe and offering two times. Example shop.

Messages you can act on

When a caller wants a person, or it's something Ava shouldn't book, she takes the name, a read-back phone number, the address and what they need, and marks urgent ones so they're first in your list. Hang-ups and voicemails are listed too, with the number, so nobody slips through.

A message Ava took, in the Aestar app: a supply house calling about a breaker order, with the time, the number and a Call back button. Example shop.

Safety first on every call

If a caller mentions a gas or burning smell, smoke, sparks, a carbon-monoxide alarm or anyone hurt, Ava tells them to hang up and call 911 before anything else.

On a call

Example shop

Caller

There's a burning smell coming from the switch in the hallway.

Ava

That could be dangerous. Please hang up and call 911 right now.

Your hours, your rules

Tell Ava how to handle after-hours calls, which areas you serve and what to collect on every call. Change it any time from Settings.

How Ava answers

Example shop

Hours: Open 7 days, 7 AM–5 PM
After hours: Take a message
Service area: Mesa, Gilbert, Chandler
Collects: Name, phone and address

Change any of it from Settings.

Compare

Ava, an answering service, or voicemail?

What it does	Ava	Answering service	Voicemail
Picks up every call, day and night	Yes	Yes	No
Books into your real schedule	Yes	Takes a message	No
Quotes your own prices	Yes	No	No
Asks the safety question first	Yes	Depends on the script	No
Recording, transcript and summary	Yes	Varies	Recording only
Knows your services, area and hours	Yes	From a script	No
What it costs	$89 a month, 200 answered minutes included	Per-minute or per-call fees	Free

Live today

What works now, and what's next.

We only call something live when it works end to end. Everything else says where it stands.

Answers 24/7 on a forwarded lineLive
Books into Google Calendar or your Aestar scheduleLive
“Starts at” prices from your price bookLive
Recordings, transcripts and summariesLive
Missed calls and messages, listed with the numberLive
Live transfer to your cellComing next
Answers in SpanishComing next
A text to the caller after the callAfter carrier approval
Ava calls back missed callersNot yet

Questions

AI receptionist questions.

Will callers know they're talking to AI?

Yes. Ava says she's the shop's AI assistant at the start of every call, and that calls may be recorded. Most callers just want to get booked, and Ava makes that quick.

Can Ava transfer a call to me?

Not yet. Today Ava takes a detailed message and marks the urgent ones.

What if Ava doesn't know the answer?

She says so, takes a message with the caller's details, and it shows up in your Calls list right away.

Will Ava call people back?

Not yet. Missed calls and hang-ups are listed with the caller's number, so you or your team can call back.

Do I keep my phone number?

Yes. Your number stays yours, and Ava gets her own number, with no charge for it. You choose which calls go to her: every call, or only the ones you can't pick up (on a job, on another call or after hours) instead of voicemail. It's a forwarding setting with your phone carrier, and you can change it any time.

What does it cost?

$89 a month includes 200 answered minutes; extra answered minutes are $0.25. Setup is free until November 1. Going live starts a 30-day free trial with a card on file.

Can I hear Ava before I sign up?

Yes. Call (480) 771-6324 and she answers as an example shop. Ask for a price or book a time.

Does Ava speak Spanish?

Not yet. It's on the way.

Set up free. Pay when Ava picks up.

We estimate about 10 minutes of your time. Setup is free until November 1, and going live starts a 30-day free trial.

Start free Call Ava live

Every plan includes all of it.

AutopilotRules you set once with Ava. She lines up the work; you say yes.ScheduleDay, week and map views. Drag a job to a Service Pro.Estimates & price bookQuotes from your own prices, and from a customer's photos.Invoices & paymentsInvoice from the truck. Record cash and checks.Money & collectionsWho still owes, oldest first, with reminders ready to approve.GrowthNeighbor postcards, reviews and follow-ups Ava plans for you.Shop websiteYour services, prices and hours, with a request form.Team & timesheetsEvery Service Pro with their own app link, and hours by job.CustomersEvery caller and job in one place, and a page of their own.The Aestar appThe whole shop on your phone and your computer.