Burning smell, sparks or smoke
Ava tells the caller to hang up and call 911 right now. Nothing else comes first.
For electrical contractors
Electrical calls can be dangerous. Ava listens for burning smells, sparks and smoke and follows the 911 rule before anything else. Routine work — flickering lights, fans, panels, EV chargers — she books into real open times.
Calls Ava handles
Ava tells the caller to hang up and call 911 right now. Nothing else comes first.
Ava marks the call urgent and takes what your electrician needs to call back.
Ava asks the safety question, then books a real open time and quotes your service call.
Ava gives your “starts at” price and books a site visit.
An example call
Caller · 10:05 AMMy kitchen lights flicker whenever the microwave runs.
AvaI can help. First — do you smell anything burning, or see any sparks or scorch marks?
CallerNo, nothing like that.
AvaGood. An electrician can take a look tomorrow at 10. The service call is $129, and they'll quote any repair before starting. Does that work?
Starter price book
Setup starts you with a price list for electrical work. Keep it, change it, or replace it with your own. Ava only quotes what's on your list, as a “starts at” price your tech confirms.
| Service call | $129 |
| Outlet or switch replacement | $165 |
| Ceiling fan install | $285 |
| EV charger install (Level 2) | from $1,450 |
| 200A panel upgrade | from $3,650 |
Example prices. You set yours during setup.
Questions
$89 a month for the whole shop, with 200 answered minutes included and $0.25 per extra minute. Setup is free. Going live starts a 30-day free trial: a card is required, your first 100 answered minutes are free, and you can cancel before day 31 to avoid being charged.
Ava tells them to hang up and call 911 right away, before anything else. She never books or quotes on those calls.
She gives your “starts at” price from your price book and books a site visit so your electrician can confirm the job.
Setup is free, and your starter price book is ready when you sign up.