Burning smell, sparks or smoke
Ava tells the caller to hang up and call 911 right now. Nothing else comes first.
For electrical contractors
Safety first on every call. Then the booking.
Electrical calls can be dangerous. Ava listens for burning smells, sparks and smoke and follows the 911 rule before anything else. Routine work — flickering lights, fans, panels, EV chargers — she books into real open times.
A Thursday at a sample electrical shop
Example shop- Half the house has no powerMarked urgent
- EV charger installVisit booked
- Hot switch, burning smell911 instructions
- Ceiling fan installBooked Sat
Calls Ava handles
Every kind of call, handled the right way.
No power to part of the house
Ava marks the call urgent and takes what your electrician needs to call back.
Flickering lights, switches, outlets
Ava asks the safety question, then books a real open time and quotes your service call.
Panels, EV chargers, lighting
Ava gives your “starts at” price and books a site visit.
An example call
How Ava handles a routine call.
What Ava did
- Asked the safety question before anything else
- Booked a real open time
- Summarized the call for the electrician
A routine call
Example shopCaller · 10:05 AM
My kitchen lights flicker whenever the microwave runs.
Ava
I can help. First — do you smell anything burning, or see any sparks or scorch marks?
Caller
No, nothing like that.
Ava
Good. An electrician can take a look tomorrow at 10. Does that work?
Starter price book
Ava quotes your prices. Never a guess.
Setup starts your price book with your trade's usual work. You keep, change or delete each price, and Ava quotes only what you keep, as a “starts at” price.
Price book · Electrical
Example shopService callstarts at $129
Outlet or switch replacementstarts at $165
Ceiling fan installstarts at $285
EV charger install (Level 2)starts at from $1,450
200A panel upgradestarts at from $3,650
Starter prices for your trade. You check them; Ava quotes only what you keep.
After the call
Every call lands in one app, on your computer and your phone.
What Ava booked, what needs you, who's on which job and who still owes you. Confirm Ava's picks with one tap from the truck.
Desert Demo Electric is a sample electrical shop in the real Aestar app.
Questions
What electrical shops ask.
How much does Aestar cost for an electrical contractor?
Plans start at $299 a month for the whole shop, with 200 answered minutes included and $0.25 per extra minute. Setup on Starter is free. Going live starts a 30-day free trial: a card is required, your first 100 answered minutes are free, and you can cancel before day 31 to avoid being charged.
What if a caller smells burning?
Ava tells them to hang up and call 911 right away, before anything else. She never books or quotes on those calls.
Can Ava quote panel upgrades and EV chargers?
She gives your “starts at” price from your price book and books a site visit so your electrician can confirm the job.
Set Ava up for your electrical shop.
Setup on Starter is free, and going live starts a 30-day free trial.