Autopilot

Tell Ava once. She lines it up every time.

Autopilot is the standing rules you set with Ava, like reminding every open invoice once a week until it's paid. She does the legwork, puts anything that needs a yes in Needs you, and keeps a list of what she did. Nothing reaches a customer until sending is on for your shop.

On your computer
The Aestar app on a computer: Autopilot, where Ava offers to remind two unpaid invoices, $1,229 in all, once a week at 9 AM until each one is paid, with Yes, set it up and Not now. Example shop.
On your phone
Needs you on a phone: Ava's booking for Maria to confirm, Pat free at 2:00 PM for Regina's ceiling fan install, and a panel upgrade quote Ava drafted from a photo. Example shop.

Desert Demo Electric is a sample shop in the real Aestar app: nothing you click there calls, texts or charges anyone.

Ava's offer in the Aestar app: 2 unpaid invoices, $1,229, remind them until paid? With choices for how often, what hour and text or email, and Yes, set it up. Example shop.

The link opens the customer's own page for that invoice. Paying by card there is coming next.

Say yes once

Ava spots the pattern and asks: two unpaid invoices, $1,229 — remind them until paid? Pick how often, what hour, and text or email, then say yes. Each week she writes one reminder per invoice, with a link to it, and stops the day it's paid.

Needs you in the Aestar app: seven things waiting, most important first, each with a button to confirm and one to change. Example shop.

Everything that needs you, in one list

Needs you is Ava's queue: a team member she lined up for a job, a quote she drafted, a caller who hung up. Most important first, with one tap to confirm and one to change.

Open Needs you in the demo shop →
Jobs Ava booked, in the Aestar app: Maria Santos's kitchen outlets tomorrow at 1:00 PM with Pat Nelson, and Regina Alvarez's ceiling fan install today at 2:00 PM. Example shop.

A record of what Ava did

Ava’s activity lists the calls she took and the jobs she booked, newest first. Open one to read the call or see the job.

Open Ava’s activity in the demo shop →

Texts for every booking

After carrier approval
  • Booked: the time, who's coming and the address
  • The day before: a reminder
  • An hour before: a reminder
  • On the way: when your team member heads over

Booking texts, ready to switch on

The texts for every booking are written and waiting in Autopilot: the confirmation, a reminder the day before and an hour before, and a note when your team member is on the way. They start once your shop is registered with the phone carriers.

You stay in charge

Turn a rule off and it waits under Your automations until you want it again. Nothing reaches a customer until you've said yes and sending is on.

It knows your shop

Rules work from your own jobs, invoices and customers, so a reminder names the right job and the right amount.

Live today

What works now, and what's next.

We only call it included when it works end to end.

See every product and what works today →

Needs you: what Ava lined up, most important firstLive
Ava’s activity: the calls she took, the jobs she bookedLive
Payment reminder rules, queued for you to readDrafts today
Reminders and booking messages sent by textAfter carrier approval
Reminders sent by emailComing next

Questions

Autopilot questions.

Does Ava do things without asking?

She lines things up and asks. Anything that changes a job, a price or a customer's day waits for your Confirm in Needs you. A rule you turn on does its own legwork, and anything it would send a customer waits in a queue until sending is on.

Can I turn a rule off?

Yes. Turn it off and it waits under Your automations until you turn it back on.

What's the difference between Needs you and Ava’s activity?

Needs you is what's waiting for your yes. Ava’s activity is what she already did: the calls she took and the jobs she booked.

When do reminders reach my customers?

Texts go out once texting is approved for your shop, and email is coming next. Until then every reminder waits in a queue you can read, and you can send it yourself.

Try it with your own shop.

Start free, add your prices and hours, and hear Ava on our demo line.