Aestar / Docs / Guides / Estimates, the price book and the photo quote
Estimates, the price book and the photo quote
One price book feeds everything: the estimates you build, the invoices they become, and the numbers Ava reads to callers. Set it once.
The price book
Services & prices is the single list of what you charge. Setup fills it with a starter list for your trade so you are editing rather than typing, and every price elsewhere in Aestar comes from here. Change a number once and the estimate form, the invoice and Ava all move together.
Here is roughly what a hvac shop's opening list looks like before they touch it:
| Service | Starts at |
|---|---|
| Diagnostic visit | $89 |
| Seasonal tune-up | $129 |
| Capacitor replacement | $185 |
| Contactor replacement | $210 |
| Thermostat install | $225 |
Building an estimate
Pick services off the price book, set quantities, add a note about anything unusual. Then Copy portal link and send that link to the customer however you normally reach them. They get a private page where they can read the estimate and approve or decline it themselves — no printing, no "did you get my email".
The button on an estimate card says Send quote, and the one in the detail view says Mark sent. Both do the same thing: they mark the estimate as sent so your list is accurate. Neither one emails or texts the customer. You send the link. Customer emails Coming next will change that; until then, the label is ahead of the behaviour and we would rather you heard it here.
The photo quote
A customer can send photos of what is wrong, and Aestar turns them into a scope. Your price book supplies the money — it never invents a labour rate. You get a draft with a photo strip, the scope it read, a breakdown down to contingency, and a confidence label. From there you Approve it into a real estimate, send it back for a visit, reprice it after editing the hours, or decline it.
You start it with Queue photo request, which mints a private upload link for that customer. The word queue is doing real work: the link is created and waiting, and nobody is texted it. Copy it and send it yourself, the same as an estimate.
A drafted quote is a first pass, not an inspection. It exists to save you twenty minutes of typing on a job you already understand. Nothing reaches the customer, and no price is committed to, until you approve it.
Approved means scheduled
An approved estimate turns into a job, and the finished job turns into an invoice, without anybody retyping the line items.
Quotes that went quiet
Estimates that have been sitting show up in one list with how long they have waited and what they are worth, so the follow-up is a decision rather than an archaeology project.
| What it does | Status |
|---|---|
| Price book and estimates | Live |
| Customer page to view and approve estimates | Live |
| Estimates sent by email | Coming next |
| Draft estimates from customer photos | Coming next |
Still stuck?
Ask Ava. She answers questions about Aestar itself — pricing, setup, what she does on a call — and she will tell you when something is not built yet.
Generated from the Aestar codebase at commit ceb26e3, last shipped September 23, 2026. Prices, statuses and screen names on this page are read from the running code, not typed by hand — so this page changes when the product does.