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Calls & Communication

Call Flows

After-hours, overflow, emergency vs. bookable, HVAC vs. plumbing — call flows are shop rules Ava follows. Owner Ask can change a rule without naming a new agent.

Start free trialPlay it on the desk
Labeled demoAva only named AINo live SMSDesert Demo Electric
01Play it hereLabeled Mesa demo DeskPlay on Owner DeskSame Mesa day PhonePlay on the owner phoneFive real tabs FAQQuestionsHonest demo

Call Flows · Mesa · labeled demo

6sPriya’s first answer
$189No-cool diagnostic
18Calls on the sample day
1Named AI — Ava

Your rules, her voice.

After-hours, overflow, emergency vs. bookable, HVAC vs. plumbing — call flows are shop rules Ava follows. Owner Ask can change a rule without naming a new agent.

Flip after-hours on this board. Ava holds a 7:00a emergency with Dylan W. and parks it. Owner Ask can rewrite the rule; she still answers as Ava.

This page is a labeled demo of Call Flows. Ava is the only named AI. Nothing here sends SMS or email.

Questions

Call Flows on Desert Demo Electric.

Labeled demo. Ava only. Nothing here sends SMS or email.

Can I add a second named AI for after-hours?

No. After-hours is a shop rule Ava follows. Owner Ask can change the rule without naming a new agent.

Is Call Flows just a screenshot?

No. This page has a playable labeled demo on Desert Demo Electric. Ava is the only named AI.

Will this page text or email a customer?

No. Confirmations, review asks, and GBP posts stay in the browser. Nothing here sends SMS or email.

Who is Ava?

Aestar’s only named AI. Owner Ask is nameless — she still answers.

Related

Stay on the same job-to-be-done.

Neighbors are real pages with the same demo, then the global CTA.

Service van arriving after Ava booked the window

Incoming Call Alerts

Ava flags every inbound call on the Owner Desk and the owner phone. Missed rings become a next action, not a voicemail you find at 8pm.

Explore Incoming Call Alerts → Ava’s call the owner can spot-check

Call summaries

When Ava hangs up, the Owner Desk gets a summary, the job, and the next step.

Explore Call summaries → Service van arriving after Ava booked the window

Smart Message Intake

Texts, web chat, and after-hours notes land as structured intake: name, address, trade, urgency. Ava does not invent a second personality to do this.

Explore Smart Message Intake → Owner Desk with today’s jobs

Owner Desk

Open the page and play it — labeled demo.

Explore Owner Desk → Owner Desk with today’s jobs

Try the shop

Open the page and play it — labeled demo.

Explore Try the shop → Owner Desk with today’s jobs

Growth

Open the page and play it — labeled demo.

Explore Growth →

Start today

The next call can land on the board.

Play the Owner Desk here, then start the real trial on aestarai.com.

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