Good morning, Tony
Desert Demo Electric
Autopilot
Rules for follow-up messages. You preview and confirm each one.
2 unpaid invoices, $1,229 — remind them until paid?
Oldest is 8 days. I can remind them with the pay link, and stop the day each one is paid.
Every week at 9 am, every open invoice gets one text with the pay link, queued the next time you open Aestar. Stops on its own the day it is paid.
Desert Demo Electric: invoice for Service call — GFCI outlets is still open. Pay: https://aestarai.com/c/<token>#pay This is a reminder, not a legal notice. Reply STOP to opt out.
Nothing goes out until sending is switched on for this shop; until then each reminder sits in the queue where you can read it.
Your automations
What you set up with Ava. Turn one off and it waits here.
Automations you set up with Ava land here, so you can turn them back on later.
Ava post-call customer SMS
After each call, Ava queues these texts for the caller. Texts to customers start once your number is approved.
The sample Ava line uses these same texts, so what you try there is what your callers get.
Messages wait in the queue — nothing is texted, emailed, or posted yet.
Type what you're looking for, or tap a chip. It only searches your shop.
| Rule | Channel | State | |
|---|---|---|---|
| Caller booked on the call When Ava books a caller, she queues a text with the time window, team member, and address. | sms | off | |
| Caller request saved When Ava takes a message instead of booking, she queues a text letting the caller know you have their request. | sms | off | |
| Day-before reminder After a booked call, a reminder is queued for the day before the visit. | sms | off | |
| 1-hour reminder After a booked call, a reminder is queued for an hour before the visit. | sms | off | |
| On the way / ETA After a booked call, an on-the-way text is queued for when your team member heads out. | sms | off | |
| Review ask after paid job When a job is marked paid, a review request is queued. Nothing is posted. | sms | off | |
| Missed-call follow-up After a missed call, a follow-up text is queued. | sms | off | |
| Speed-to-lead on new site quote When a quote request comes in from your website, a heads-up to you is queued. | sms | off | |
| Owner booking ping An optional text to you when Ava books a caller, separate from the caller's text. | sms | off |