Settings
Desert Demo Electric
Ava
Call flows
How Ava handles different kinds of calls to your shop.
Flows4
On your linenot yetSaved here
VoiceAva
Not on your phone line yet
Edits are saved here, but they don't change your phone line yet. Assign Ava to numbers on Phone numbers.
Type what you're looking for, or tap a chip. It only searches your shop.
After hours
After 5 PM, Phoenix time · Unassigned · Nora · sample, not on your line
Booking
During business hours · Unassigned · Ivy · sample, not on your line
Asks for a person
Caller asks to speak with someone · Unassigned · Sienna · sample, not on your line
Safety first
Burning smell, sparks, smoke, or anyone hurt · Unassigned · Owen · sample, not on your line
You'll see a preview and confirm before anything is saved.
Your call flows
| Flow | When | Number | Voice | Status | Actions |
|---|---|---|---|---|---|
| After hours | After 5 PM, Phoenix time | Unassigned | Nora | sample, not on your line | |
| Booking | During business hours | Unassigned | Ivy | sample, not on your line | |
| Asks for a person | Caller asks to speak with someone | Unassigned | Sienna | sample, not on your line | |
| Safety first | Burning smell, sparks, smoke, or anyone hurt | Unassigned | Owen | sample, not on your line |
Greeting, booking, hours, and transfer also live on Phone line. Ask AI can open the same fields.