Good morning, Tony
Desert Demo Electric
Ava
Call flows
Inbound phone paths for this shop. Ava is the public voice. Live Retell / Telnyx is not published from this screen.
Demo / not live. Edits stay on this shop with preview + confirm. Customer-facing copy uses the shop name and Ava.
Flows on this shop
| Flow | When | Number | Voice | Status | Actions |
|---|---|---|---|---|---|
| After-hours greeting Sample — not live | After 5pm Phoenix · weekends | Unassigned | Nora | demo / not live | |
| Booking intake Sample — not live | Open hours · calendar is real | Unassigned | Ivy | demo / not live | |
| Transfer to owner Sample — not live | Caller asks for a person | Unassigned | Sienna | demo / not live | |
| Emergency HVAC triage Sample — not live | Urgent / life-safety first | Unassigned | Owen | demo / not live |
Greeting, booking, hours, and transfer also live on AI agents. Ask → Update my AI receptionist reaches the same fields.